1 | Bring Vehicle to Workshop |
2 | Analyze Customer's Problem |
● Ask the customer about the conditions and environment relative to the issue (Use CUSTOMER PROBLEM ANALYSIS SHEET). |
3 | Verify Symptom, and then Check DTC and Freeze Frame Data |
● Connect Hi-Scan (Pro) to Diagnostic Link Connector (DLC). ● Record the DTC and freeze frame data. note To erase DTC and freeze frame data, refer to Step 5. |
4 | Confirm the Inspection Procedure for the System or Part |
● Using the SYMPTOM TROUBLESHOOTING GUIDE CHART, choose the correct inspection procedure for the system or part to be checked. |
5 | Erase the DTC and Freeze Frame Data |
(WARNING) NEVER erase DTC and freeze frame data before completing Step 2 MIL/DTC in "CUSTOMER PROBLEM ANALYSIS SHEET". |
6 | Inspect Vehicle Visually |
● Go to Step 11, if you recognize the problem. |
7 | Recreate (Simulate) Symptoms the DTC |
● Try to recreate or simulate the symptoms and conditions of the malfunction as described by customer. ● If DTC(s) is/are displayed, simulate the condition according to troubleshooting procedure for the DTC. |
8 | Confirm Symptoms of Problem |
● If DTC(s) is/are not displayed, go to Step 9. ● If DTC(s) is/are displayed, go to Step 11. |
9 | Recreate (Simulate) Symptom |
● Try to recreate or simulate the condition of the malfunction as described by the customer. |
10 | Check the DTC |
● If DTC(s) does(do) not occur, refer to BASIC INSPECTION in INTERMITTENT PROBLEM PROCEDURE. ● If DTC(s) occur(s), go to Step 11. |
11 | Perform troubleshooting procedure for DTC |
12 | Adjust or repair the vehicle |
13 | Confirmation test |
14 | END |
VEHICLE INFORMATION
(I) VIN: |
(II) Production Date: |
(III) Odometer Reading: (km) |
SYMPTOMS
□ Unable to start | □ Engine does not turn over □ Incomplete combustion □ Initial combustion does not occur |
□ Difficult to start | □ Engine turns over slowly □ Other_________________ |
□ Poor idling | □ Rough idling □ Incorrect idling □ Unstable idling (High: ______ rpm, Low: ______rpm) □ Other __________________________________ |
□ Engine stall | □ Soon after starting □ After accelerator pedal depressed □ After accelerator pedal released □ During A/C ON □ Shifting from N to D-range □ Other _______________________________________________ |
□ Others | □ Poor driving (Surge) □ Knocking □ Poor fuel economy □ Back fire □ After fire □ Other ____________________________ |
ENVIRONMENT
Problem frequency | □ Constant □ Sometimes (_________________) □ Once only □ Other ___________________________________________ |
Weather | □ Fine □ Cloudy □ Rainy □ Snowy □ Other __________________ |
Outdoor temperature | Approx. _____ °C/°F |
Place | □ Highway □ Suburbs □ Inner City □ Uphill □ Downhill □ Rough road □ Other ___________________________________ |
Engine temperature | □ Cold □ Warming up □ After warming up □ Any temperature |
Engine operation | □ Starting □ Just after starting (____ min) □ Idling □ Racing □ Driving □ Constant speed □ Acceleration □ Deceleration □ A/C switch ON/OFF □ Other _____________________________ |
MIL/DTC
MIL (Malfunction Indicator Lamp) | □ Remains ON □ Sometimes lights up □ Does not light |
DTC | □ Normal □ DTC (_______________________________________) □ Freeze Frame Data |
MEASURING CONDITION OF ELECTRONIC PARTS' RESISTANCE
The measured resistance at high temperature after vehicle running may be high or low. So all resistance must be measured at ambient temperature (20℃, 68℉), unless there is any notice.
The measured resistance in except for ambient temperature (20℃, 68℉) is reference value.
INTERMITTENT PROBLEM INSPECTION PROCEDURE
Sometimes the most difficult case in troubleshooting is when a problem symptom occurs but does not occur again during testing. An example would be if a problem appears only when the vehicle is cold but has not appeared when warm. In this case, technician should thoroughly make out a "CUSTOMER PROBLEM ANALYSIS SHEET" and recreate (simulate) the environment and condition which occurred when the vehicle was having the issue.
Clear Diagnostic Trouble Code (DTC).
Inspect connector connection, and check terminal for poor connections, loose wires, bent, broken or corroded pins, and then verify that the connectors are always securely fastened.
Slightly shake the connector and wiring harness vertically and horizontally.
Repair or replace the component that has a problem.
Verify that the problem has disappeared with the road test.
● SIMULATING VIBRATION
Sensors and Actuators
: Slightly vibrate sensors, actuators or relays with finger.
Strong vibration may break sensors, actuators or relays
Connectors and Harness
: Lightly shake the connector and wiring harness vertically and then horizontally.
● SIMULATING HEAT
Heat components suspected of causing the malfunction with a hair dryer or other heat sourre.
DO NOT heat components to the point where they may be damaged.
DO NOT heat the ECM directly.
● SIMULATING WATER SPRINKLING
Sprinkle water onto vehicle to simulate a rainy day or a high humidity condition.
DO NOT sprinkle water directly into the engine compartment or electronic components.
● SIMULATING ELECTRICAL LOAD
Turn on all electrical systems to simulate excessive electrical loads (Radios, fans, lights, etc.).
Handling of Connector
Never pull on the wiring harness when disconnecting connectors.
When removing the connector with a lock, press or pull locking lever.
Listen for a click when locking connectors. This sound indicates that they are securely locked.
When a tester is used to check for continuity, or to measure voltage, always insert tester probe from wire harness side.
Check waterproof connector terminals from the connector side. Waterproof connectors cannot be accessed from harness side.
Use a fine wire to prevent damage to the terminal.
Do not damage the terminal when inserting the tester lead.
Checking Point for Connector
While the connector is connected:
Hold the connector, check connecting condition and locking efficiency.
When the connector is disconnected:
Check missed terminal, crimped terminal or broken core wire by slightly pulling the wire harness.
Visually check for rust, contamination, deformation and bend.
Check terminal tightening condition:
Insert a spare male terminal into a female terminal, and then check terminal tightening conditions.
Pull lightly on individual wires to ensure that each wire is secured in the terminal.
Repair Method of Connector Terminal
Clean the contact points using air gun and/or shop rag.
Never use sand paper when polishing the contact points, otherwise the contact point may be damaged.
In case of abnormal contact pressure, replace the female terminal.
Before removing the wire harness, check the wire harness position and crimping in order to restore it correctly.
Check whether the wire harness is twisted, pulled or loosened.
Check whether the temperature of the wire harness is abnormally high.
Check whether the wire harness is rotating, moving or vibrating against the sharp edge of a part.
Check the connection between the wire harness and any installed part.
If the covering of wire harness is damaged; secure, repair or replace the harness.
● CHECK OPEN CIRCUIT
Procedures for Open Circuit
Continuity Check
Voltage Check
If an open circuit occurs (as seen in [FIG. 1]), it can be found by performing Step 2 (Continuity Check Method) or Step 3 (Voltage Check Method) as shown below.
Continuity Check Method
When measuring for resistance, lightly shake the wire harness above and below or from side to side.
Specification (Resistance)
1Ω or less → Normal Circuit
1MΩ or Higher → Open Circuit
Disconnect connectors (A), (C) and measure resistance between connector (A) and (C) as shown in [FIG. 2].
In [FIG.2.] the measured resistance of line 1 and 2 is higher than 1MΩ and below 1 Ω respectively. Specifically the open circuit is line 1 (Line 2 is normal). To find exact break point, check sub line of line 1 as described in next step.
Disconnect connector (B), and measure for resistance between connector (C) and (B1) and between (B2) and (A) as shown in [FIG. 3].
In this case the measured resistance between connector (C) and (B1) is higher than 1MΩ and the open circuit is between terminal 1 of connector (C) and terminal 1 of connector (B1).
Voltage Check Method
With each connector still connected, measure the voltage between the chassis ground and terminal 1 of each connectors (A), (B) and (C) as shown in [FIG. 4].
The measured voltage of each connector is 5V, 5V and 0V respectively. So the open circuit is between connector (C) and (B).
● CHECK SHORT CIRCUIT
1. Test Method for Short to Ground Circuit
Continuity Check with Chassis Ground
If short to ground circuit occurs as shown in [FIG. 5], the broken point can be found by performing below Step 2 (Continuity Check Method with Chassis Ground) as shown below.
2. Continuity Check Method (with Chassis Ground)
Lightly shake the wire harness above and below, or from side to side when measuring the resistance.
Specification (Resistance)
1Ω or less → Short to Ground Circuit
1MΩ or Higher → Normal Circuit
Disconnect connectors (A), (C) and measure for resistance between connector (A) and Chassis Ground as shown in [FIG. 6].
The measured resistance of line 1 and 2 in this example is below 1Ω and higher than 1MΩ respectively. Specifically the short to ground circuit is line 1 (Line 2 is normal). To find exact broken point, check the sub line of line 1 as described in the folowing step.
Disconnect connector (B), and measure the resistance between connector (A) and chassis ground, and between (B1) and chassis ground as shown in [FIG. 7].
The measured resistance between connector (B1) and chassis ground is 1Ω or less. The short to ground circuit is between terminal 1 of connector (C) and terminal 1 of connector (B1).
TEST ECM GROUND CIRCUIT: Measure resistance between terminals 1, 2 ECM C230-1 connector and chassis ground using the backside of ECM harness connector as ECM side check point. If the problem is found, repair it.
Specification (Resistance)
Between terminal 1 of C230-1 connector and chassis ground : 1Ω or less
Between terminal 2 of C230-1 connector and chassis ground : 1Ω or less
Between terminal 3 of C230-1 connector and chassis ground : 1Ω or less
TEST ECM CONNECTOR: Disconnect the ECM connector and visually check the ground terminals on ECM side and harness side for bent pins or poor contact contact pressure. If the problem is found, repair it.
If problem is not found in Step 1 and 2, the ECM could be faulty. If so, replace the ECM with a new one, and then check the vehicle again. If the vehicle operates normally then the problem was likely with the ECM.
RE-TEST THE ORIGINAL ECM : Install the original ECM (may be broken) into a known-good vehicle and check the vehicle. If the problem occurs again, replace the original ECM with a new one. If problem does not occur, this is intermittent problem (Refer to INTERMITTENT PROBLEM PROCEDURE in BASIC INSPECTION PROCEDURE).
Problem | Possible cause |
Engine does not start | Run out of petrol |
Starter out of order | |
Pump hose supply cut | |
High pressure leakage | |
Fuse out of order | |
The compensation of individual injector not adapted | |
Drift of the water temperature sensor not detected | |
Drift of the rail pressure sensor not detected | |
Cam and Crank signals missing simultaneously | |
Battery voltage too low | |
Faulty antitheft | |
EGR valve blocked open (engine doesn't start) | |
Fuel pressure regulator valve contaminated, stuck, jammed | |
Fuel quality / presence of water | |
Inversion of low pressure fuel connections | |
Fuel filter not adapted | |
Low pressure fuel circuit sealed | |
Sealed fuel filter | |
Intermittent fault connection | |
Air ingress in the low pressure fuel circuit | |
Fuel return circuit of the pump sealed | |
Air heaters out of order | |
Engine compression too low | |
Leakage at eh injector valve | |
Low pressure fuel pump out of order | |
High pressure pump out of order | |
Injector jammed open | |
Bug software of hardware fault not detected | |
Engine starts with difficulty or starts and stalls | Run out of fuel |
Fuel return hose of nozzle holder cut | |
High pressure leakage | |
Fuse out of order | |
Air filter sealed | |
Alternator or voltage regulator out of order | |
The compensation of individual injector not adapted | |
Drift of the water temperature sensor not detected | |
Drift of the rail pressure sensor not detected | |
Battery voltage too low | |
EGR valve blocked open (engine doesn't start) | |
Fuel pressure regulator valve contaminated, stuck, jammed | |
Fuel quality / presence of water | |
Inversion of low pressure fuel connections | |
Fuel filter not adapted | |
Low pressure fuel circuit sealed | |
Sealed fuel filter | |
Oil level too high / too low | |
Catalytic converter sealed or damaged | |
Intermittent fault connection | |
Air ingress in the llw pressure fuel circuit | |
Fuel return circuit of the pump sealed | |
Air heaters out of order | |
Engine compression too low | |
Fuel return hose of nozzle holder sealed | |
Carbon deposit on the injector (sealed holes) | |
Needle stuck (injection possible over a certain pressure) | |
Petrol in fuel | |
Bug software or hardware fault not detected | |
Poor starting when hot | The compensation of individual injector not adapted |
Drift of the rail pressure sensor not detected | |
Drift of the water temperature sensor not detected | |
EGR valve blocked open (engine doesn't start) | |
Fuel pressure regulator valve contaminated, stuck, jammed | |
Air filter sealed | |
Fuel filter not adapted | |
Air ingress in the low pressure fuel circuit | |
Fuel quality / presence of water | |
Fuel return circuit of the pump sealed | |
Sealed fuel filter | |
Engine compression too low | |
Intermittent fault connection | |
Carbon deposit on the injector (sealed holes) | |
Needle stuck (injection possible over a certain pressure) | |
Petrol in fuel | |
Bug software or hardware fault not detected | |
Unstable idling | Fuel return hose of nozzle holder cut |
The compensation of individual injector not adapted | |
Drift of the rail pressure sensor not detected | |
Drift of the sensors used to evaluate& the air flow not detected | |
Harness resistance increased | |
Fuel filter not adapted | |
Air ingress in the low pressure fuel circuit | |
Fuel quality / presence of water | |
Sealed fuel filter | |
Air filter sealed | |
Fuel return hose of nozzle holder sealed | |
High pressure leakage | |
Air heaters out of order | |
Engine compression too low | |
Bad flanging of the injector | |
High pressure pump out of order | |
Injector not adapted | |
Carbon deposit on the injector (sealed holes) | |
Needle stuck (injection possible over a certain pressure) | |
Injector jammed open | |
Idle speed too high / too low | Drift of the engine coolant temperature sensor not detected |
Incorrect state of the electrical pack devices | |
Alternator or voltage regulator out of order | |
Clutch not well set | |
Bug software or hardware fault not detected | |
Blue, white, black smokes | The compensation of individual injector not adapted |
Drift of the sensors used to evaluate& the air flow not detected | |
Drift of the engine coolant temperature sensor not detected | |
Drift of the rail pressure sensor not detected | |
EGR valve blocked open (engine doesn't start) | |
Fuel pressure regulator valve contaminated, stuck, jammed | |
Oil level too high / too low | |
Fuel quality / presence of water | |
Catalytic converter sealed or damaged | |
Air filter sealed | |
Oil suction (engine racing) | |
Air heaters out of order | |
Engine compression too low | |
Bad flanging of the injector | |
Injector washer not adapted, forgotten, doubled | |
Injector not adapted | |
Carbon deposit on the injector (sealed holes) | |
Injector jammed open | |
Petrol in fuel | |
Engine rattling, noisy engine | The compensation of individual injector not adapted |
EGR valve blocked closed (noisy engine) | |
EGR valve blocked open (engine doesn't start) | |
Drift of the engine coolant temperature sensor not detected | |
Drift of the sensors used to evaluate& the air flow not detected | |
Air heaters out of order | |
Engine compression too low | |
Fuel return hose of nozzle holder sealed | |
Drift of the rail pressure sensor not detected | |
Injector washer not adapted, forgotten, doubled | |
Injector not adapted | |
Carbon deposit on the injector (sealed holes) | |
Needle stuck (injection possible over a certain pressure) | |
Injector jammed open | |
Burst noise | The compensation of individual injector not adapted |
Intermittent fault connection | |
Drift of the rail pressure sensor not detected | |
Fuel pressure regulator valve contaminated, stuck, jammed | |
Bug software or hardware fault not detected | |
Untimely acceleration/deceleration and engine racing | Accelerator position sensor blocked (cable jammed) |
EGR valve blocked open (engine doesn't start) | |
Intermittent fault connection | |
Oil suction (engine racing) | |
Drift of the rail pressure sensor not detected | |
Bug software or hardware fault not detected | |
Gap when accelerating and at re-coupling (response time) | Air inlet circuit open |
Incorrect state of the electrical pack devices | |
Accelerator position sensor blocked (cable jammed) | |
EGR valve blocked open (engine doesn't start) | |
Turbo charger damaged | |
Fuel filter not adapted | |
Sealed fuel filter | |
Engine compression too low | |
High pressure leakage | |
Fuel pressure regulator valve contaminated, stuck, jammed | |
Needle stuck (injection possible over a certain pressure) | |
Bug software or hardware fault not detected | |
Engine stop/stalling | Run out of fuel |
Pump hose supply cut | |
High pressure leakage | |
Fuse out of order | |
Fuel quality / presence of water | |
Low pressure fuel circuit sealed | |
Sealed fuel filter | |
Cam and Crank signals missing simultaneously | |
EGR valve blocked open (engine doesn't start) | |
Fuel pressure regulator valve contaminated, stuck, jammed | |
Alternator or voltage regulator out of order | |
Intermittent fault connection | |
Catalytic converter sealed or damaged | |
Oil suction (engine racing) | |
Low pressure fuel pump out of order | |
High pressure pump out of order | |
Faulty ignition key | |
Petrol in fuel | |
Bug software or hardware fault not detected | |
Engine judder | Run out of fuel |
Fuel return hose of nozzle holder cut | |
Incorrect state of the electrical pack devices | |
The compensation of individual injector not adapted | |
Drift of the sensors used to evaluate& the air flow not detected | |
EGR valve blocked open (engine doesn't start) | |
Fuel filter not adapted | |
Air ingress in the low pressure fuel circuit | |
Fuel quality / presence of water | |
Sealed fuel filter | |
Intermittent fault connection | |
Harness resistance increased | |
Air heaters out of order | |
Engine compression too low | |
Fuel return hose of nozzle holder sealed | |
Valve clearance | |
Low pressure fuel pump out of order | |
Injector washer not adapted, forgotten, doubled | |
Carbon deposit on the injector (sealed holes) | |
Needle stuck (injection possible over a certain pressure) | |
Injector jammed open | |
Petrol in fuel | |
Bug software of hardware fault not detected | |
Lack of power | The compensation of individual injector not adapted |
Accelerator position sensor blocked (cable jammed) | |
Incorrect state of the electrical pack devices | |
Drift of the sensors used to evaluate& the air flow not detected | |
EGR valve blocked open (engine doesn't start) | |
Air inlet circuit open | |
Air filter sealed | |
Oil level too high / too low | |
Catalytic converter sealed or damaged | |
Turbo charger damaged | |
Fuel filter not adapted | |
Sealed fuel filter | |
Leakage at the injector valve | |
Fuel return circuit of the pump sealed | |
Fuel return hose of nozzle holder sealed | |
Engine compression too low | |
Injector not adapted | |
Carbon deposit on the injector (sealed holes) | |
Valve clearance | |
Too much power | EGR valve blocked closed (noisy engine) |
The compensation of individual injector not adapted | |
Oil suction (engine recing) | |
Injector not adapted | |
Bug software of hardware fault not detected | |
Excessive fuel consumption | Fuel return hose of nozzle holder cut |
Leakage at the Fuel pressure regulator valve | |
Leakage at fuel temperature sensor | |
Leakage at the spacers | |
High pressure leakage | |
Air inlet circuit open | |
Air filter sealed | |
The compensation of individual injector not adapted | |
EGR valve blocked open (engine doesn't start) | |
Incorrect state of the electrical pack devices | |
Oil level too high / too low | |
Fuel quality / presence of water | |
Catalytic converter sealed or damaged | |
Turbo charger damaged | |
Engine compression too low | |
Injector not adapted | |
Bug software or hardware fault not detected | |
Over speed engine when changing the gear box ratio | Accelerator position sensor blocked (cable jammed) |
The compensation of individual injector not adapted | |
Intermittent fault connection | |
Clutch not well set | |
Oil suction (engine racing) | |
Turbo charger damaged | |
Injector not adapted | |
Bug software or hardware fault not detected | |
Exhaust smells | EGR valve blocked open (engine doesn't start) |
Oil suction (engine racing) | |
Turbo charger damaged | |
Oil level too high / too low | |
The compensation of individual injector not adapted | |
Catalytic converter sealed or damaged | |
Bad flanging of the injector | |
Injector washer not adapted, forgotten, doubled | |
Injector not adapted | |
Carbon deposit on the injector (sealed holes) | |
Needle stuck (injection possible over a certain pressure) | |
Injector jammed open | |
Bug software or hardware fault not detected | |
Smokes (black, white, blue) when accelerating | The compensation of individual injector not adapted |
EGR valve blocked open (engine doesn't start) | |
Drift of the sensors used to evaluate& the air flow not detected | |
Air filter sealed | |
Fuel quality / presence of water | |
Oil level too high / too low | |
Turbo charger damaged | |
Catalytic converter sealed or damaged | |
Oil suction (engine racing) | |
Air heaters out of order | |
Engine compression too low | |
High pressure leakage | |
Intermittent fault connection | |
Bad flanging of the injector | |
Injector washer not adapted, forgotten, doubled | |
Injector not adapted | |
Carbon deposit on the injector (sealed holes) | |
Needle stuck (injection possible over a certain pressure) | |
Injector jammed open | |
Petrol in fuel | |
Bug software or hardware fault not detected | |
Fuel smells | Pump hose supply cut |
Fuel return hose of nozzle holder cut | |
Leakage at the fuel pressure regulator valve | |
Leakage at fuel temperature sensor | |
Leakage at the spacers | |
High pressure leakage | |
The engine collapses at take off | Accelerator position sensor blocked (cable jammed) |
Incorrect state of the electrical pack devices | |
Air filter sealed | |
Inversion of low pressure fuel connections | |
Fuel filter not adapted | |
Fuel quality / presence of water | |
Air ingress in the low pressure fuel circuit | |
Sealed fuel filter | |
Catalytic converter sealed or damaged | |
Clutch not well set | |
Intermittent fault connection | |
Drift of teh rail pressure sensor not detected | |
Fuel pressure regulator valve contaminated, stuck, jammed | |
Petrol in fuel | |
Bug software or hardware fault not detected | |
The engine does not stop | Faulty ignition key |
Oil suction (engine racing) | |
Bug software or hardware fault not detected | |
Different mechanical noises | Buzzer noise (discharge by the injectors) |
Clip broken (vibrations, resonance, noises) | |
Incorrect state of the electrical pack devices | |
Catalytic converter sealed or damaged | |
Air inlet circuit open | |
Bad flanging of the injector | |
Clutch not well set | |
Turbo charger damaged | |
Valve clearance |
It is normal if the glow lamp with ignition On is illuminated during preheating(max. 10 seconds) asscording to the ambient temperature and then put off. The glow lamp is illuminated at all times for the vehicle with ECM having not performed automatic recognition procedure.
When the customer's complaint arises from glow lamp illumination at all time, if there is no DTC code(P1321) existing, test the ECM by performing ECM Automatic Recognition routine using HI-SCAN.
When MT/AT is properly selected, press [ESC] key to stop the automatic recognition.
If the ECU is at the initial state, start the automatic recognition routine to adapt the Transaxle type.
After adaption, about 5 seconds after with ignition OFF, check whether the adaption is normal or not though glow lamp illumination with ignition ON.
Whenever ECM is replaced with a new one or an used one from other transaxle type of vehicle, automatic recognition routine is necessary.
CASE 1) WHEN ECM IS NOT RECOGNIZED IN AT OR MT |
CASE 2) WHEN ECM INCORRECTLY ADAPTED FOR TRANSAXLE |