BASIC TROUBLESHOOTING
BASIC TROUBLESHOOTING GUIDE

1

Bring Vehicle to Workshop

2

Analyze Customer's Problem

Ask the customer about the conditions and environment relative to the issue (Use CUSTOMER PROBLEM ANALYSIS SHEET).

3

Verify Symptom, and then Check DTC and Freeze Frame Data

Connect Hi-Scan (Pro) to Diagnostic Link Connector (DLC).

Record the DTC and freeze frame data.

note

To erase DTC and freeze frame data, refer to Step 5.

4

Confirm the Inspection Procedure for the System or Part

Using the SYMPTOM TROUBLESHOOTING GUIDE CHART, choose the correct inspection procedure for the system or part to be checked.

5

Erase the DTC and Freeze Frame Data

(WARNING)

NEVER erase DTC and freeze frame data before completing Step 2 MIL/DTC in "CUSTOMER PROBLEM ANALYSIS SHEET".

6

Inspect Vehicle Visually

Go to Step 11, if you recognize the problem.

7

Recreate (Simulate) Symptoms the DTC

Try to recreate or simulate the symptoms and conditions of the malfunction as described by customer.

If DTC(s) is/are displayed, simulate the condition according to troubleshooting procedure for the DTC.

8

Confirm Symptoms of Problem

If DTC(s) is/are not displayed, go to Step 9.

If DTC(s) is/are displayed, go to Step 11.

9

Recreate (Simulate) Symptom

Try to recreate or simulate the condition of the malfunction as described by the customer.

10

Check the DTC

If DTC(s) does(do) not occur, refer to BASIC INSPECTION in INTERMITTENT PROBLEM PROCEDURE.

If DTC(s) occur(s), go to Step 11.

11

Perform troubleshooting procedure for DTC

12

Adjust or repair the vehicle

13

Confirmation test

14

END

CUSTOMER PROBLEM ANALYSIS SHEET
1.

VEHICLE INFORMATION

(I) VIN:

(II) Production Date:

(III) Odometer Reading: (km)

2.

SYMPTOMS

□ Unable to start

□ Engine does not turn over □ Incomplete combustion

□ Initial combustion does not occur

□ Difficult to start

□ Engine turns over slowly □ Other_________________

□ Poor idling

□ Rough idling □ Incorrect idling

□ Unstable idling (High: ______ rpm, Low: ______rpm)

□ Other __________________________________

□ Engine stall

□ Soon after starting □ After accelerator pedal depressed

□ After accelerator pedal released □ During A/C ON

□ Shifting from N to D-range

□ Other _______________________________________________

□ Others

□ Poor driving (Surge) □ Knocking □ Poor fuel economy

□ Back fire □ After fire □ Other ____________________________

3.

ENVIRONMENT

Problem frequency

□ Constant □ Sometimes (_________________) □ Once only

□ Other ___________________________________________

Weather

□ Fine □ Cloudy □ Rainy □ Snowy □ Other __________________

Outdoor temperature

Approx. _____ °C/°F

Place

□ Highway □ Suburbs □ Inner City □ Uphill □ Downhill

□ Rough road □ Other ___________________________________

Engine temperature

□ Cold □ Warming up □ After warming up □ Any temperature

Engine operation

□ Starting □ Just after starting (____ min) □ Idling □ Racing

□ Driving □ Constant speed □ Acceleration □ Deceleration

□ A/C switch ON/OFF □ Other _____________________________

4.

MIL/DTC

MIL (Malfunction Indicator Lamp)

□ Remains ON □ Sometimes lights up □ Does not light

DTC

□ Normal □ DTC (_______________________________________)

□ Freeze Frame Data

BASIC INSPECTION PROCEDURE

MEASURING CONDITION OF ELECTRONIC PARTS' RESISTANCE

The measured resistance at high temperature after vehicle running may be high or low. So all resistance must be measured at ambient temperature (20℃, 68℉), unless there is any notice.

note

The measured resistance in except for ambient temperature (20℃, 68℉) is reference value.

INTERMITTENT PROBLEM INSPECTION PROCEDURE

Sometimes the most difficult case in troubleshooting is when a problem symptom occurs but does not occur again during testing. An example would be if a problem appears only when the vehicle is cold but has not appeared when warm. In this case, technician should thoroughly make out a "CUSTOMER PROBLEM ANALYSIS SHEET" and recreate (simulate) the environment and condition which occurred when the vehicle was having the issue.

1.

Clear Diagnostic Trouble Code (DTC).

2.

Inspect connector connection, and check terminal for poor connections, loose wires, bent, broken or corroded pins, and then verify that the connectors are always securely fastened.

3.

Slightly shake the connector and wiring harness vertically and horizontally.

4.

Repair or replace the component that has a problem.

5.

Verify that the problem has disappeared with the road test.

● SIMULATING VIBRATION

Sensors and Actuators

: Slightly vibrate sensors, actuators or relays with finger.

warning

Strong vibration may break sensors, actuators or relays

Connectors and Harness

: Lightly shake the connector and wiring harness vertically and then horizontally.

● SIMULATING HEAT

Heat components suspected of causing the malfunction with a hair dryer or other heat sourre.

warning

DO NOT heat components to the point where they may be damaged.

DO NOT heat the ECM directly.

● SIMULATING WATER SPRINKLING

Sprinkle water onto vehicle to simulate a rainy day or a high humidity condition.

warning

DO NOT sprinkle water directly into the engine compartment or electronic components.

● SIMULATING ELECTRICAL LOAD

Turn on all electrical systems to simulate excessive electrical loads (Radios, fans, lights, etc.).

CONNECTOR INSPECTION PROCEDURE
1.

Handling of Connector

A.

Never pull on the wiring harness when disconnecting connectors.

B.

When removing the connector with a lock, press or pull locking lever.

C.

Listen for a click when locking connectors. This sound indicates that they are securely locked.

D.

When a tester is used to check for continuity, or to measure voltage, always insert tester probe from wire harness side.

E.

Check waterproof connector terminals from the connector side. Waterproof connectors cannot be accessed from harness side.

note

Use a fine wire to prevent damage to the terminal.

Do not damage the terminal when inserting the tester lead.

2.

Checking Point for Connector

A.

While the connector is connected:

Hold the connector, check connecting condition and locking efficiency.

B.

When the connector is disconnected:

Check missed terminal, crimped terminal or broken core wire by slightly pulling the wire harness.

Visually check for rust, contamination, deformation and bend.

C.

Check terminal tightening condition:

Insert a spare male terminal into a female terminal, and then check terminal tightening conditions.

D.

Pull lightly on individual wires to ensure that each wire is secured in the terminal.

3.

Repair Method of Connector Terminal

A.

Clean the contact points using air gun and/or shop rag.

note

Never use sand paper when polishing the contact points, otherwise the contact point may be damaged.

B.

In case of abnormal contact pressure, replace the female terminal.

WIRE HARNESS INSPECTION PROCEDURE
1.

Before removing the wire harness, check the wire harness position and crimping in order to restore it correctly.

2.

Check whether the wire harness is twisted, pulled or loosened.

3.

Check whether the temperature of the wire harness is abnormally high.

4.

Check whether the wire harness is rotating, moving or vibrating against the sharp edge of a part.

5.

Check the connection between the wire harness and any installed part.

6.

If the covering of wire harness is damaged; secure, repair or replace the harness.

ELECTRICAL CIRCUIT INSPECTION PROCEDURE

● CHECK OPEN CIRCUIT

1.

Procedures for Open Circuit

A.

Continuity Check

B.

Voltage Check

If an open circuit occurs (as seen in [FIG. 1]), it can be found by performing Step 2 (Continuity Check Method) or Step 3 (Voltage Check Method) as shown below.

2.

Continuity Check Method

note

When measuring for resistance, lightly shake the wire harness above and below or from side to side.

Specification (Resistance)

1Ω or less → Normal Circuit

1MΩ or Higher → Open Circuit

A.

Disconnect connectors (A), (C) and measure resistance between connector (A) and (C) as shown in [FIG. 2].

In [FIG.2.] the measured resistance of line 1 and 2 is higher than 1MΩ and below 1 Ω respectively. Specifically the open circuit is line 1 (Line 2 is normal). To find exact break point, check sub line of line 1 as described in next step.

B.

Disconnect connector (B), and measure for resistance between connector (C) and (B1) and between (B2) and (A) as shown in [FIG. 3].

In this case the measured resistance between connector (C) and (B1) is higher than 1MΩ and the open circuit is between terminal 1 of connector (C) and terminal 1 of connector (B1).

3.

Voltage Check Method

A.

With each connector still connected, measure the voltage between the chassis ground and terminal 1 of each connectors (A), (B) and (C) as shown in [FIG. 4].

The measured voltage of each connector is 5V, 5V and 0V respectively. So the open circuit is between connector (C) and (B).

● CHECK SHORT CIRCUIT

1. Test Method for Short to Ground Circuit

Continuity Check with Chassis Ground

If short to ground circuit occurs as shown in [FIG. 5], the broken point can be found by performing below Step 2 (Continuity Check Method with Chassis Ground) as shown below.

2. Continuity Check Method (with Chassis Ground)

note

Lightly shake the wire harness above and below, or from side to side when measuring the resistance.

Specification (Resistance)

1Ω or less → Short to Ground Circuit

1MΩ or Higher → Normal Circuit

Disconnect connectors (A), (C) and measure for resistance between connector (A) and Chassis Ground as shown in [FIG. 6].

The measured resistance of line 1 and 2 in this example is below 1Ω and higher than 1MΩ respectively. Specifically the short to ground circuit is line 1 (Line 2 is normal). To find exact broken point, check the sub line of line 1 as described in the folowing step.

Disconnect connector (B), and measure the resistance between connector (A) and chassis ground, and between (B1) and chassis ground as shown in [FIG. 7].

The measured resistance between connector (B1) and chassis ground is 1Ω or less. The short to ground circuit is between terminal 1 of connector (C) and terminal 1 of connector (B1).

ECM PROBLEM INSPECTION PROCEDURE
1.

TEST ECM GROUND CIRCUIT: Measure resistance between terminals 1, 2 ECM C230-1 connector and chassis ground using the backside of ECM harness connector as ECM side check point. If the problem is found, repair it.

Specification (Resistance)

Between terminal 1 of C230-1 connector and chassis ground : 1Ω or less

Between terminal 2 of C230-1 connector and chassis ground : 1Ω or less

Between terminal 3 of C230-1 connector and chassis ground : 1Ω or less

2.

TEST ECM CONNECTOR: Disconnect the ECM connector and visually check the ground terminals on ECM side and harness side for bent pins or poor contact contact pressure. If the problem is found, repair it.

3.

If problem is not found in Step 1 and 2, the ECM could be faulty. If so, replace the ECM with a new one, and then check the vehicle again. If the vehicle operates normally then the problem was likely with the ECM.

4.

RE-TEST THE ORIGINAL ECM : Install the original ECM (may be broken) into a known-good vehicle and check the vehicle. If the problem occurs again, replace the original ECM with a new one. If problem does not occur, this is intermittent problem (Refer to INTERMITTENT PROBLEM PROCEDURE in BASIC INSPECTION PROCEDURE).

SYMPTOM TROUBLESHOOTING GUIDE CHART (I)

Problem

Possible cause

Engine does not start

Run out of petrol

Starter out of order

Pump hose supply cut

High pressure leakage

Fuse out of order

The compensation of individual injector not adapted

Drift of the water temperature sensor not detected

Drift of the rail pressure sensor not detected

Cam and Crank signals missing simultaneously

Battery voltage too low

Faulty antitheft

EGR valve blocked open (engine doesn't start)

Fuel pressure regulator valve contaminated, stuck, jammed

Fuel quality / presence of water

Inversion of low pressure fuel connections

Fuel filter not adapted

Low pressure fuel circuit sealed

Sealed fuel filter

Intermittent fault connection

Air ingress in the low pressure fuel circuit

Fuel return circuit of the pump sealed

Air heaters out of order

Engine compression too low

Leakage at eh injector valve

Low pressure fuel pump out of order

High pressure pump out of order

Injector jammed open

Bug software of hardware fault not detected

Engine starts with difficulty or starts and stalls

Run out of fuel

Fuel return hose of nozzle holder cut

High pressure leakage

Fuse out of order

Air filter sealed

Alternator or voltage regulator out of order

The compensation of individual injector not adapted

Drift of the water temperature sensor not detected

Drift of the rail pressure sensor not detected

Battery voltage too low

EGR valve blocked open (engine doesn't start)

Fuel pressure regulator valve contaminated, stuck, jammed

Fuel quality / presence of water

Inversion of low pressure fuel connections

Fuel filter not adapted

Low pressure fuel circuit sealed

Sealed fuel filter

Oil level too high / too low

Catalytic converter sealed or damaged

Intermittent fault connection

Air ingress in the llw pressure fuel circuit

Fuel return circuit of the pump sealed

Air heaters out of order

Engine compression too low

Fuel return hose of nozzle holder sealed

Carbon deposit on the injector (sealed holes)

Needle stuck (injection possible over a certain pressure)

Petrol in fuel

Bug software or hardware fault not detected

Poor starting when hot

The compensation of individual injector not adapted

Drift of the rail pressure sensor not detected

Drift of the water temperature sensor not detected

EGR valve blocked open (engine doesn't start)

Fuel pressure regulator valve contaminated, stuck, jammed

Air filter sealed

Fuel filter not adapted

Air ingress in the low pressure fuel circuit

Fuel quality / presence of water

Fuel return circuit of the pump sealed

Sealed fuel filter

Engine compression too low

Intermittent fault connection

Carbon deposit on the injector (sealed holes)

Needle stuck (injection possible over a certain pressure)

Petrol in fuel

Bug software or hardware fault not detected

Unstable idling

Fuel return hose of nozzle holder cut

The compensation of individual injector not adapted

Drift of the rail pressure sensor not detected

Drift of the sensors used to evaluate& the air flow not detected

Harness resistance increased

Fuel filter not adapted

Air ingress in the low pressure fuel circuit

Fuel quality / presence of water

Sealed fuel filter

Air filter sealed

Fuel return hose of nozzle holder sealed

High pressure leakage

Air heaters out of order

Engine compression too low

Bad flanging of the injector

High pressure pump out of order

Injector not adapted

Carbon deposit on the injector (sealed holes)

Needle stuck (injection possible over a certain pressure)

Injector jammed open

Idle speed too high / too low

Drift of the engine coolant temperature sensor not detected

Incorrect state of the electrical pack devices

Alternator or voltage regulator out of order

Clutch not well set

Bug software or hardware fault not detected

Blue, white, black smokes

The compensation of individual injector not adapted

Drift of the sensors used to evaluate& the air flow not detected

Drift of the engine coolant temperature sensor not detected

Drift of the rail pressure sensor not detected

EGR valve blocked open (engine doesn't start)

Fuel pressure regulator valve contaminated, stuck, jammed

Oil level too high / too low

Fuel quality / presence of water

Catalytic converter sealed or damaged

Air filter sealed

Oil suction (engine racing)

Air heaters out of order

Engine compression too low

Bad flanging of the injector

Injector washer not adapted, forgotten, doubled

Injector not adapted

Carbon deposit on the injector (sealed holes)

Injector jammed open

Petrol in fuel

Engine rattling, noisy engine

The compensation of individual injector not adapted

EGR valve blocked closed (noisy engine)

EGR valve blocked open (engine doesn't start)

Drift of the engine coolant temperature sensor not detected

Drift of the sensors used to evaluate& the air flow not detected

Air heaters out of order

Engine compression too low

Fuel return hose of nozzle holder sealed

Drift of the rail pressure sensor not detected

Injector washer not adapted, forgotten, doubled

Injector not adapted

Carbon deposit on the injector (sealed holes)

Needle stuck (injection possible over a certain pressure)

Injector jammed open

Burst noise

The compensation of individual injector not adapted

Intermittent fault connection

Drift of the rail pressure sensor not detected

Fuel pressure regulator valve contaminated, stuck, jammed

Bug software or hardware fault not detected

Untimely acceleration/deceleration and engine racing

Accelerator position sensor blocked (cable jammed)

EGR valve blocked open (engine doesn't start)

Intermittent fault connection

Oil suction (engine racing)

Drift of the rail pressure sensor not detected

Bug software or hardware fault not detected

Gap when accelerating and at re-coupling (response time)

Air inlet circuit open

Incorrect state of the electrical pack devices

Accelerator position sensor blocked (cable jammed)

EGR valve blocked open (engine doesn't start)

Turbo charger damaged

Fuel filter not adapted

Sealed fuel filter

Engine compression too low

High pressure leakage

Fuel pressure regulator valve contaminated, stuck, jammed

Needle stuck (injection possible over a certain pressure)

Bug software or hardware fault not detected

Engine stop/stalling

Run out of fuel

Pump hose supply cut

High pressure leakage

Fuse out of order

Fuel quality / presence of water

Low pressure fuel circuit sealed

Sealed fuel filter

Cam and Crank signals missing simultaneously

EGR valve blocked open (engine doesn't start)

Fuel pressure regulator valve contaminated, stuck, jammed

Alternator or voltage regulator out of order

Intermittent fault connection

Catalytic converter sealed or damaged

Oil suction (engine racing)

Low pressure fuel pump out of order

High pressure pump out of order

Faulty ignition key

Petrol in fuel

Bug software or hardware fault not detected

Engine judder

Run out of fuel

Fuel return hose of nozzle holder cut

Incorrect state of the electrical pack devices

The compensation of individual injector not adapted

Drift of the sensors used to evaluate& the air flow not detected

EGR valve blocked open (engine doesn't start)

Fuel filter not adapted

Air ingress in the low pressure fuel circuit

Fuel quality / presence of water

Sealed fuel filter

Intermittent fault connection

Harness resistance increased

Air heaters out of order

Engine compression too low

Fuel return hose of nozzle holder sealed

Valve clearance

Low pressure fuel pump out of order

Injector washer not adapted, forgotten, doubled

Carbon deposit on the injector (sealed holes)

Needle stuck (injection possible over a certain pressure)

Injector jammed open

Petrol in fuel

Bug software of hardware fault not detected

Lack of power

The compensation of individual injector not adapted

Accelerator position sensor blocked (cable jammed)

Incorrect state of the electrical pack devices

Drift of the sensors used to evaluate& the air flow not detected

EGR valve blocked open (engine doesn't start)

Air inlet circuit open

Air filter sealed

Oil level too high / too low

Catalytic converter sealed or damaged

Turbo charger damaged

Fuel filter not adapted

Sealed fuel filter

Leakage at the injector valve

Fuel return circuit of the pump sealed

Fuel return hose of nozzle holder sealed

Engine compression too low

Injector not adapted

Carbon deposit on the injector (sealed holes)

Valve clearance

Too much power

EGR valve blocked closed (noisy engine)

The compensation of individual injector not adapted

Oil suction (engine recing)

Injector not adapted

Bug software of hardware fault not detected

Excessive fuel consumption

Fuel return hose of nozzle holder cut

Leakage at the Fuel pressure regulator valve

Leakage at fuel temperature sensor

Leakage at the spacers

High pressure leakage

Air inlet circuit open

Air filter sealed

The compensation of individual injector not adapted

EGR valve blocked open (engine doesn't start)

Incorrect state of the electrical pack devices

Oil level too high / too low

Fuel quality / presence of water

Catalytic converter sealed or damaged

Turbo charger damaged

Engine compression too low

Injector not adapted

Bug software or hardware fault not detected

Over speed engine when changing the gear box ratio

Accelerator position sensor blocked (cable jammed)

The compensation of individual injector not adapted

Intermittent fault connection

Clutch not well set

Oil suction (engine racing)

Turbo charger damaged

Injector not adapted

Bug software or hardware fault not detected

Exhaust smells

EGR valve blocked open (engine doesn't start)

Oil suction (engine racing)

Turbo charger damaged

Oil level too high / too low

The compensation of individual injector not adapted

Catalytic converter sealed or damaged

Bad flanging of the injector

Injector washer not adapted, forgotten, doubled

Injector not adapted

Carbon deposit on the injector (sealed holes)

Needle stuck (injection possible over a certain pressure)

Injector jammed open

Bug software or hardware fault not detected

Smokes (black, white, blue) when accelerating

The compensation of individual injector not adapted

EGR valve blocked open (engine doesn't start)

Drift of the sensors used to evaluate& the air flow not detected

Air filter sealed

Fuel quality / presence of water

Oil level too high / too low

Turbo charger damaged

Catalytic converter sealed or damaged

Oil suction (engine racing)

Air heaters out of order

Engine compression too low

High pressure leakage

Intermittent fault connection

Bad flanging of the injector

Injector washer not adapted, forgotten, doubled

Injector not adapted

Carbon deposit on the injector (sealed holes)

Needle stuck (injection possible over a certain pressure)

Injector jammed open

Petrol in fuel

Bug software or hardware fault not detected

Fuel smells

Pump hose supply cut

Fuel return hose of nozzle holder cut

Leakage at the fuel pressure regulator valve

Leakage at fuel temperature sensor

Leakage at the spacers

High pressure leakage

The engine collapses at take off

Accelerator position sensor blocked (cable jammed)

Incorrect state of the electrical pack devices

Air filter sealed

Inversion of low pressure fuel connections

Fuel filter not adapted

Fuel quality / presence of water

Air ingress in the low pressure fuel circuit

Sealed fuel filter

Catalytic converter sealed or damaged

Clutch not well set

Intermittent fault connection

Drift of teh rail pressure sensor not detected

Fuel pressure regulator valve contaminated, stuck, jammed

Petrol in fuel

Bug software or hardware fault not detected

The engine does not stop

Faulty ignition key

Oil suction (engine racing)

Bug software or hardware fault not detected

Different mechanical noises

Buzzer noise (discharge by the injectors)

Clip broken (vibrations, resonance, noises)

Incorrect state of the electrical pack devices

Catalytic converter sealed or damaged

Air inlet circuit open

Bad flanging of the injector

Clutch not well set

Turbo charger damaged

Valve clearance

SYMPTOM TROUBLESHOOTING GULDE CHART (II)
WHEN GLOW(PREHEATING) LAMP IS ILLUMINATED AT ALL TIMES (ECU AUTOMATIC RECONGITION PROCEDURE)
note
1.

It is normal if the glow lamp with ignition On is illuminated during preheating(max. 10 seconds) asscording to the ambient temperature and then put off. The glow lamp is illuminated at all times for the vehicle with ECM having not performed automatic recognition procedure.

2.

When the customer's complaint arises from glow lamp illumination at all time, if there is no DTC code(P1321) existing, test the ECM by performing ECM Automatic Recognition routine using HI-SCAN.

3.

When MT/AT is properly selected, press [ESC] key to stop the automatic recognition.

4.

If the ECU is at the initial state, start the automatic recognition routine to adapt the Transaxle type.

5.

After adaption, about 5 seconds after with ignition OFF, check whether the adaption is normal or not though glow lamp illumination with ignition ON.

6.

Whenever ECM is replaced with a new one or an used one from other transaxle type of vehicle, automatic recognition routine is necessary.

CASE 1) WHEN ECM IS NOT RECOGNIZED IN AT OR MT

CASE 2) WHEN ECM INCORRECTLY ADAPTED FOR TRANSAXLE

Яндекс.Метрика