BASIC TROUBLESHOOTING
BASIC TROUBLESHOOTING GUIDE
CUSTOMER PROBLEM ANALYSIS SHEET
1.

VEHICLE INFORMATION

(I) VIN:

(II) Production Date:

(III) Odometer Reading: (mile/㎞)

2.

SYMPTOMS

□ Unable to start

□ Engine does not turn over □ Incomplete combustion

□ Initial combustion does not occur

□ Difficult to start

□ Engine turns over slowly □ Other_________________

□ Poor idling

□ Rough idling □ Incorrect idling

□ Unstable idling (High: ______ rpm, Low: ______rpm)

□ Other __________________________________

□ Engine stall

□ Soon after starting □ After accelerator pedal depressed

□ After accelerator pedal released □ During A/C ON

□ Shifting from N to D-range

□ Other _______________________________________________

□ Others

□ Poor driving (Surge) □ Knocking □ Poor fuel economy

□ Back fire □After fire □ Other ____________________________

3.

ENVIRONMENT

Problem frequency

□ Constant □ Sometimes (_________________) □ Once only

□ Other ___________________________________________

Weather

□ Fine □ Cloudy □ Rainy □ Snowy □ Other __________________

Outdoor temperature

Approx. _____ °C/°F

Place

□ Highway □ Suburbs □ Inner City □ Uphill □ Downhill

□ Rough road □ Other ___________________________________

Engine temperature

□ Cold □ Warming up □ After warming up □ Any temperature

Engine operation

□ Starting □ Just after starting (____ min) □ Idling □ Racing

□ Driving □ Constant speed □ Acceleration □ Deceleration

□ A/C switch ON/OFF □ Other _____________________________

4.

MIL/DTC

MIL (Malfunction Indicator Lamp)

□ Remains ON □ Sometimes lights up □ Does not light

DTC

Normal Check

(Pre-check)

□ Normal □ DTC (_______________________________________)

□ Freeze Frame Data

Check mode

□ Normal □ DTC (_______________________________________)

□ Freeze Frame Data

BASIC INSPECTION PROCEDURE

The measured resistance at high temperature after vehicle running may be high or low. So all resistance must be measured at ambient temperature (20℃, 68℉), unless there is any notice.

note

The measured resistance in except for ambient temperature (20℃, 68℉) is reference value.

Sometimes the most difficult case in troubleshooting is when a problem symptom occurs but does not occur again during testing. An example would be if a problem appears only when the vehicle is cold but has not appeared when warm. In this case, technician should thoroughly make out a "CUSTOMER PROBLEM ANALYSIS SHEET" and recreate (simulate) the environment and condition which occurred when the vehicle was having the issue.

1.

Clear Diagnostic Trouble Code (DTC).

2.

Inspect connector connection, and check terminal for poor connections, loose wires, bent, broken or corroded pins, and then verify that the connectors are always securely fastened.

3.

Slightly shake the connector and wiring harness vertically and horizontally.

4.

Repair or replace the component that has a problem.

5.

Verify that the problem has disappeared with the road test.

● SIMULATING VIBRATION

Sensors and Actuators

: Slightly vibrate sensors, actuators or relays with finger.

warning

Strong vibration may break sensors, actuators or relays

Connectors and Harness

: Lightly shake the connector and wiring harness vertically and then horizontally.

● SIMULATING HEAT

Heat components suspected of causing the malfunction with a hair dryer or other heat sourre.

warning

DO NOT heat components to the point where they may be damaged.

DO NOT heat the ECM directly.

● SIMULATING WATER SPRINKLING

Sprinkle water onto vehicle to simulate a rainy day or a high humidity condition.

warning

DO NOT sprinkle water directly into the engine compartment or electronic components.

● SIMULATING ELECTRICAL LOAD

Turn on all electrical systems to simulate excessive electrical loads (Radios, fans, lights, etc.).

CONNECTOR INSPECTION PROCEDURE
1.

Handling of Connector

A.

Never pull on the wiring harness when disconnecting connectors.

B.

When removing the connector with a lock, press or pull locking lever.

C.

Listen for a click when locking connectors. This sound indicates that they are securely locked.

D.

When a tester is used to check for continuity, or to measure voltage, always insert tester probe from wire harness side.

E.

Check waterproof connector terminals from the connector side. Waterproof connectors cannot be accessed from harness side.

note

Use a fine wire to prevent damage to the terminal.

Do not damage the terminal when inserting the tester lead.

2.

Checking Point for Connector

A.

While the connector is connected:

Hold the connector, check connecting condition and locking efficiency.

B.

When the connector is disconnected:

Check missed terminal, crimped terminal or broken core wire by slightly pulling the wire harness.

Visually check for rust, contamination, deformation and bend.

C.

Check terminal tightening condition:

Insert a spare male terminal into a female terminal, and then check terminal tightening conditions.

D.

Pull lightly on individual wires to ensure that each wire is secured in the terminal.

3.

Repair Method of Connector Terminal

A.

Clean the contact points using air gun and/or shop rag.

note

Never use sand paper when polishing the contact points, otherwise the contact point may be damaged.

B.

In case of abnormal contact pressure, replace the female terminal.

WIRE HARNESS INSPECTION PROCEDURE
1.

Before removing the wire harness, check the wire harness position and crimping in order to restore it correctly.

2.

Check whether the wire harness is twisted, pulled or loosened.

3.

Check whether the temperature of the wire harness is abnormally high.

4.

Check whether the wire harness is rotating, moving or vibrating against the sharp edge of a part.

5.

Check the connection between the wire harness and any installed part.

6.

If the covering of wire harness is damaged; secure, repair or replace the harness.

ELECTRICAL CIRCUIT INSPECTION PROCEDURE

● CHECK OPEN CIRCUIT

1.

Procedures for Open Circuit

A.

Continuity Check

B.

Voltage Check

If an open circuit occurs (as seen in [FIG. 1]), it can be found by performing Step 2 (Continuity Check Method) or Step 3 (Voltage Check Method) as shown below.

2.

Continuity Check Method

note

When measuring for resistance, lightly shake the wire harness above and below or from side to side.

Specification (Resistance)

1Ω or less → Normal Circuit

1 MΩ or Higher → Open Circuit

A.

Disconnect connectors (A), (C) and measure resistance between connector (A) and (C) as shown in [FIG. 2].

In [FIG.2.] the measured resistance of line 1 and 2 is higher than 1Ω MΩ and below 1 Ω respectively. Specifically the open circuit is line 1 (Line 2 is normal). To find exact break point, check sub line of line 1 as described in next step.

B.

Disconnect connector (B), and measure for resistance between connector (C) and (B1) and between (B2) and (A) as shown in [FIG. 3].

In this case the measured resistance between connector (C) and (B1) is higher than 1MΩ and the open circuit is between terminal 1 of connector (C) and terminal 1 of connector (B1).

3.

Voltage Check Method

A.

With each connector still connected, measure the voltage between the chassis ground and terminal 1 of each connectors (A), (B) and (C) as shown in [FIG. 4].

The measured voltage of each connector is 5V, 5V and 0V respectively. So the open circuit is between connector (C) and (B).

● CHECK SHORT CIRCUIT

1. Test Method for Short to Ground Circuit

Continuity Check with Chassis Ground

If short to ground circuit occurs as shown in [FIG. 5], the broken point can be found by performing below Step 2 (Continuity Check Method with Chassis Ground) as shown below.

2. Continuity Check Method (with Chassis Ground)

note

Lightly shake the wire harness above and below, or from side to side when measuring the resistance.

Specification (Resistance)

1Ω or less → Short to Ground Circuit

1MΩ or Higher → Normal Circuit

Disconnect connectors (A), (C) and measure for resistance between connector (A) and Chassis Ground as shown in [FIG. 6].

The measured resistance of line 1 and 2 in this example is below 1 Ω and higher than 1㏁ respectively. Specifically the short to ground circuit is line 1 (Line 2 is normal). To find exact broken point, check the sub line of line 1 as described in the folowing step.

Disconnect connector (B), and measure the resistance between connector (A) and chassis ground, and between (B1) and chassis ground as shown in [FIG. 7].

The measured resistance between connector (B1) and chassis ground is 1Ω or less. The short to ground circuit is between terminal 1 of connector (C) and terminal 1 of connector (B1).

ACTUATOR TEST

The ACTUATOR TEST mode is to check if the relay, valve, actuator and so on are operated normally.

Before removing parts to inspect or replace them, performing the Actuator test is recommanded.

Perform the ACTUATOR TEST according to the below procedures.

1.

Warm up the engine.

2.

Turn the ignition switch OFF.

3.

Connect the Hi-Scan(or Pro) to the DLC connector.

4.

Turn the ignition switch ON.

5.

According to the display on tester, select the ACTUATOR TEST mode and perform it.

DISPLAY(HI-SCAN)

TEST METHOD

TEST CONDITION

A/C COMPRESSOR

Control A/C compressor relay ON or OFF.

IG ON, ENG STOP

FAN-LOW SPEED

Control the FAN-LOW SPEED relay ON and operate the fan.

IG ON, ENG STOP

FAN-HIGH SPEED

Control the FAN-HIGH SPEED relay ON and operate the fan.

IG ON, ENG STOP

MIL(ENGINE CHECK)

Turn the lamp ON or OFF.

IG ON, ENG STOP

GLOW IND. LAMP

Turn the lamp ON or OFF.

IG ON, ENG STOP

GLOW RELAY

Control glow relay ON or OFF.

IG ON, ENG STOP

EGR ACTUATOR

Activate the EGR actuator ON or OFF

IG ON, ENG STOP

FUEL PRESSURE REGULATOR VALVE

Activate the valve ON or OFF.

IG ON, ENG STOP

IMMOBILIZER INDICATOR LAMP

Turn the lamp ON or OFF.

IG ON, ENG STOP

CRUISE CONTROL LAMP

Turn the lamp ON or OFF.

IG ON, ENG STOP

VGT ACTUATOR

Activate the VGT actuator ON or OFF

IG ON, ENG STOP

THROTTLE FLAP ACRUATOR

Activate the throttle actuator ON or OFF

IG ON, ENG STOP

VARIABLE SWIRL ACTUATOR

Activate Variable Swirl actuator ON or OFF

IG ON, ENG STOP

RAIL PRESSURE

REGULATOR VALVE

Activate the valve ON or OFF

IG ON, ENG STOP

PTC HEATER RELAY

Control PTC heater relay ON or OFF

IG ON, ENG STOP

SYMPTOM TROUBLESHOOTING GUIDE CHART(I)

Problem

Possible cause

Engine does not start

Run out of fuel

Starter faulty

Pump hose supply cut

High pressure leakage

Fuse out of order

The compensation of individual injector not adapted

Drift of the rail pressure sensor not detected

Cam and Crank signals missing simultaneously

Battery voltage too low

Faulty antitheft or immobilizer

EGR valve blocked open

Fuel pressure regulator valve contaminated, stuck, jammed

Rail pressure control valve contaminated, stuck, jammed

Fuel quality / presence of water

Inversion of low pressure fuel connections

Fuel filter not adapted

Low pressure fuel circuit sealed

Sealed fuel filter

Intermittent fault connection

Air ingress in the low pressure fuel circuit

Fuel return circuit of the pump sealed

Engine compression too low

Leakage at the injector valve

Low pressure fuel pump faulty

High pressure fuel pump faulty

Injector jammed open

Bug software or hardware fault not detected

Engine starts with difficulty or starts and stalls

Run out of fuel

Fuel return hose of nozzle holder cut

High pressure leakage

Fuse faulty

Air filter sealed

Alternator or voltage regulator faulty

The compensation of individual injector not adapted

Drift of the engine coolant temperature sensor not detected

Drift of the rail pressure sensor not detected

Battery voltage too low

EGR valve blocked open

Fuel pressure regulator valve contaminated, stuck, jammed

Rail pressure control valve contaminated, stuck, jammed

Fuel quality / presence of water

Inversion of low pressure fuel connections

Low pressure fuel circuit sealed

Sealed fuel filter

Oil level too high/too low

Catalytic converter sealed or damaged

Intermittent fault connection

Air ingress in the low pressure fuel circuit

Fuel return circuit of the pump sealed

Glow system faulty

Engine compression too low

Fuel return hose of nozzle holder sealed

Carbon deposit on the injector (sealed holes)

Needle stuck (injection possible over a certain pressure)

Petrol in fuel

Bug software or hardware fault not detected

Poor starting when hot

The compensation of individual injector not adapted

Drift of the rail pressure sensor not detected

EGR valve blocked open

Fuel pressure regulator valve contaminated, stuck, jammed

Rail pressure control valve contaminated, stuck, jammed

Air filter sealed

Air ingress in the low pressure fuel circuit

Fuel quality / presence of water

Fuel return circuit of the pump sealed

Sealed fuel filter

Engine compression too low

Intermittent fault connection

Carbon deposit on the injector (sealed holes)

Needle stuck (injection possible over a certain pressure)

Petrol in fuel

Bug software or hardware fault not detected

Unstable idling

Fuel return hose of nozzle holder cut

The compensation of individual injector not adapted

Drift of the rail pressure sensor not detected

Harness resistance increased

Air ingress in the low pressure fuel circuit

Fuel quality / presence of water

Sealed fuel filter

Air filter sealed

Fuel return hose of nozzle holder sealed

High pressure leakage

Glow system faulty

Engine compression too low

Bad flanging of the injector

High pressure pump out of order

Injector not adapted

Carbon deposit on the injector (sealed holes)

Needle stuck (injection possible over a certain pressure)

Injector jammed open

Idle speed too high/too low

Drift of the engine coolant temperature sensor not detected

Incorrect state of the electrical pack devices

Alternator or voltage regulator faulty

Clutch not well set

Bug software or hardware fault not detected

Blue, white, black smokes

The compensation of individual injector not adapted

Drift of the engine coolant temperature sensor not detected

Drift of the rail pressure sensor not detected

EGR valve blocked open

Fuel pressure regulator valve contaminated, stuck, jammed

Rail pressure control valve contaminated, stuck, jammed

Oil level too high/too low

Fuel quality / presence of water

Catalytic converter sealed or damaged

Air filter sealed

Oil suction (engine racing)

Glow system faulty

Engine compression too low

Bad flanging of the injector

Injector washer not adapted, forgotten, doubled

Injector not adapted

Carbon deposit on the injector (sealed holes)

Injector jammed open

Petrol in fuel

Engine rattling, noisy engine

The compensation of individual injector not adapted

EGR valve blocked closed (noisy engine)

EGR valve blocked open

Drift of the engine coolant temperature sensor not detected

Glow system faulty

Engine compression too low

Fuel return hose of nozzle holder sealed

Drift of the rail pressure sensor not detected

Injector washer not adapted, forgotten, doubled

Injector not adapted

Carbon deposit on the injector (sealed holes)

Needle stuck (injection possible over a certain pressure)

Injector jammed open

Burst noise

The compensation of individual injector not adapted

Intermittent fault connection

Exhaust system sealed

Drift of the rail pressure sensor not detected

Fuel pressure regulator valve contaminated, stuck, jammed

Rail pressure control valve contaminated, stuck, jammed

Bug software or hardware fault not detected

Untimely acceleration/deceleration and engine racing

Accelerator position sensor blocked

EGR valve blocked open

Intermittent fault connection

Oil suction (engine racing)

Drift of the rail pressure sensor not detected

Bug software or hardware fault not detected

Gap when accelerating and at re-coupling (response time)

Air inlet circuit open

Incorrect state of the electrical pack devices

Accelerator position sensor blocked

EGR valve blocked open

Turbo charger damaged

Sealed fuel filter

Engine compression too low

High pressure leakage

Fuel pressure regulator valve contaminated, stuck, jammed

Rail pressure control valve contaminated, stuck, jammed

Needle stuck (injection possible over a certain pressure)

Bug software or hardware fault not detected

Engine stop/ stalling

Run out of fuel

Pump hose supply cut

High pressure leakage

Fuse faulty

Fuel quality / presence of water

Low pressure fuel circuit sealed

Sealed fuel filter

Cam and Crank signals missing simultaneously

EGR valve blocked open

Fuel pressure regulator valve contaminated, stuck, jammed

Rail pressure control valve contaminated, stuck, jammed

Alternator or voltage regulator faulty

Intermittent fault connection

Catalytic converter sealed or damaged

Oil suction (engine racing)

Low pressure fuel pump faulty

High pressure pump faulty

Faulty ignition key

Petrol in fuel

Bug software or hardware fault not detected

Engine judder

Run out of fuel

Fuel return hose of nozzle holder cut

Incorrect state of the electrical pack devices

The compensation of individual injector not adapted

EGR valve blocked open

Fuel filter not adapted

Air ingress in the low pressure fuel circuit

Fuel quality / presence of water

Sealed fuel filter

Intermittent fault connection

Harness resistance increased

Glow system faulty

Engine compression too low

Fuel return hose of nozzle holder sealed

Valve clearance

Low pressure fuel pump faulty

Injector washer not adapted, forgotten, doubled

Carbon deposit on the injector (sealed holes)

Needle stuck (injection possible over a certain pressure)

Injector jammed open

Petrol in fuel

Bug software or hardware fault not detected

Lack of power

The compensation of individual injector not adapted

Accelerator position sensor blocked

Incorrect state of the electrical pack devices

EGR valve blocked open

Air inlet circuit open

Air filter sealed

Oil level too high/too low

Catalytic converter sealed or damaged

Turbo charger damaged

Sealed fuel filter

Leakage at the injector valve

Fuel return circuit of the pump sealed

Fuel return hose of nozzle holder sealed

Engine compression too low

Injector not adapted

Carbon deposit on the injector (sealed holes)

Valve clearance

Too much power

EGR valve blocked closed (noisy engine)

The compensation of individual injector not adapted

Oil suction (engine racing)

Bug software or hardware fault not detected

Excessive fuel consumption

Fuel return hose of nozzle holder cut

Leakage at the Fuel pressure regulator valve

Leakage at fuel temperature sensor

Leakage at the spacers

High pressure leakage

Air inlet circuit open

Air filter sealed

The compensation of individual injector not adapted

EGR valve blocked open

Incorrect state of the electrical pack devices

Oil level too high/too low

Fuel quality / presence of water

Catalytic converter sealed or damaged

Turbo charger damaged

Engine compression too low

Injector not adapted

Bug software or hardware fault not detected

Over speed engine when changing the gear box ratio

Accelerator position sensor blocked

The compensation of individual injector not adapted

Intermittent fault connection

Clutch not well set

Oil suction (engine racing)

Turbo charger damaged

Injector not adapted

Bug software or hardware fault not detected

Exhaust smells

EGR valve blocked open

Oil suction (engine racing)

Turbo charger damaged

Oil level too high/too low

The compensation of individual injector not adapted

Catalytic converter sealed or damaged

Bad flanging of the injector

Injector washer not adapted, forgotten, doubled

Injector not adapted

Carbon deposit on the injector (sealed holes)

Needle stuck (injection possible over a certain pressure)

Injector jammed open

Bug software or hardware fault not detected

Smokes (black, white, blue) when accelerating

The compensation of individual injector not adapted

EGR valve blocked open

Air filter sealed

Fuel quality / presence of water

Oil level too high/too low

Turbo charger damaged

Catalytic converter sealed or damaged

Oil suction (engine racing)

Air heaters out of order

Engine compression too low

High pressure leakage

Intermittent fault connection

Bad flanging of the injector

Injector washer not adapted, forgotten, doubled

Injector not adapted

Carbon deposit on the injector (sealed holes)

Needle stuck (injection possible over a certain pressure)

Injector jammed open

Petrol in fuel

Bug software or hardware fault not detected

Fuel smells

Pump hose supply cut

Fuel return hose of nozzle holder cut

Leakage at the Fuel pressure regulator valve

Leakage at fuel temperature sensor

Leakage at the spacers

High pressure leakage

The engine collapses at take off

Accelerator position sensor blocked

Incorrect state of the electrical pack devices

Air filter sealed

Inversion of low pressure fuel connections

Fuel filter not adapted

Fuel quality/presence of water

Air ingress in the low pressure fuel circuit

Sealed fuel filter

Catalytic converter sealed or damaged

Clutch not well set

Intermittent fault connection

Drift of the rail pressure sensor not detected

Fuel pressure regulator valve contaminated, stuck, jammed

Rail pressure control valve contaminated, stuck, jammed

Petrol in fuel

Bug software or hardware fault not detected

The engine does not stop

Faulty ignition key

Oil suction (engine racing)

Bug software or hardware fault not detected

Different mechanical noises

Buzzer noise (discharge by the injectors)

Clip broken (vibrations, resonance, noises)

Incorrect state of the electrical pack devices

Catalytic converter sealed or damaged

Air inlet circuit open

Bad flanging of the injector

Clutch not well set

Turbo charger damaged

Valve clearance

SYMPTOM TROUBLESHOOTING GUIDE CHART (II)
FAIL-SAFE CHART

When any of the following codes is recorded, the ECM enters into the fail-safe mode.

DTC

Fail-Safe Operation

Deactivation Condition

P0047

Fuel injection and engine power are restricted.

Normal state is kept for 1.0 sec.

P0048

Fuel injection and engine power are restricted.

Normal state is kept for 1.0 sec.

P0069

Boost pressure sensor output is fixed at 1000hPa.

Normal state is kept for 0.5 sec.

P0097

Intake air temperature sensor(Integrated in BPS) output is fixed at 28℃.

Normal state is kept for 0.5 sec.

P0098

P0101

Fuel injection and engine power are restricted.

Normal state is kept for 1.5 sec.

P0102

Fuel injection and engine power are restricted.

Normal state is kept for 1.0 sec.

P0103

Boost pressure sensor output is fixed at 1000hPa.

Normal state is kept for 1.0 sec.

P0107

Barometic pressure is fixed at 1000hPa.

Normal state is kept for 0.5 sec.

P0108

P0112

Intake air temperature sensor(Integrated in MAFS) output is fixed at 50℃.

Normal state is kept for 0.5 sec.

P0113

P0117

If DTC being detected after cranking, ECM senses coolant temperature is 80℃. If DTC being detected in cranking, ECM senses coolant temperature is -10℃.

A/C and auxilary heater operation is inhibited.

Cooling fan keeps being operated.

Normal state is kept for 0.48 sec.

P0118

P0182

Fuel temperature sensor output is fixed at 40℃.

Normal state is kept for 0.5 sec.

P0183

P0192

Rail pressure sensor output is fixed at 330bar.

Normal state is kept for 0.48 sec.

P0193

P0237

Boost pressure sensor output is fixed at 1000hPa.

Normal state is kept for 1.0 sec.

P0238

P0532

A/C pressure is fixed at 4000hPa.

Normal state is kept for 0.6 sec.

P0533

P0562

Battery voltage is fixed at 7.9V.

Normal state is kept for 0.1 sec.

P0563

P0642

Engine speed is fixed at 1200 rpm.

Normal state is kept for 0.1 sec.

P0643

Engine speed is fixed at 1200 rpm.

Normal state is kept for 0.1 sec.

P0652

Engine speed is fixed at 1200 rpm.

Rail pressure sensor output is fixed at 330bar.

Normal state is kept for 0.1 sec.

P0653

P0698

A/C pressure is fixed at 4000hPa.

Normal state is kept for 0.1 sec.

P0699

P2123

Engine speed is fixed at 1200 rpm.

Normal state is kept for 0.1 sec.

P2128

Engine speed is fixed at 1200 rpm.

Normal state is kept for 0.1 sec.

P2138

Engine speed is fixed at 1200 rpm.

Normal state is kept for 0.1 sec.

P2264

Fuel injection and engine power are restricted.

Soon after normal state

P2299

Engine speed is fixed at 1200 rpm.

Normal state is kept for 0.1 sec.

Яндекс.Метрика