Status | Cause | How to check |
● Audio/ MP3 rejected by the unit. | 1. CD may be dirty | 1. Clean CD with damp cloth. 2. The CD does not comply with the CD player specification. 3. See notes on Audio and MP3 CDs |
● The operating panel generates some heat. | 1. No error | 1. Normal. The unit feels warm. |
● The volume decreases automatically. | 1. An integrated safety circuit prevents the temperature in the unit from exceeding a certain value. | 1. Allow the unit to cool down (set low volume) |
● Navigation radio not functioning, no function of display | No power supply | Check the fuse (unit and vehicle) and the connections |
● No radio reception | 1. Check if the antenna is completely and correctly connected. | |
● Poor radio reception | 1. Antenna (disc antenna) obscured, antenna rod bent or antenna defective. 2. Please arrange for an authorized dealer to check the antenna. | |
● The frequency instead of the station name is displayed. | 1. The unit is tuned to a station that does not transmit RDS signals or the transmitter is too weak. | |
● The required station cannot be tuned to using automatic search. | 1. The desired station is too weak. | 1. Set desired station manually (manu. tuning) 2. Check whether the antenna is completely and correctly connected. |
● No traffic announcements are switched through (during CD playback) | 1. Activate the traffic announcment by pressing the TA button | |
● Distorted sound/skips during CD play. | 1. Player cannot read CD. CD is damaged or soiled. | |
● CD player does not work | 1. In cold weather conditions, condensation may occur on the laser. | 1. With the set on, wait for 5 minutes until the condensation evaporates. |
● No sound during CD playback | 1. Some CDs contain multimedia data which is not recognized by the unit. 2. Advance the tracks until music is heard. 3. See notes on Audio and MP3 CDs. | |
● Problems with new copyprotected audio CDs. | 1. See notes on Audio and MP3 CDs. | 1. Some copy protection procedures are incompatible with acceptable standards for audio CDs. This is not a fault on the unit. |
Status | Cause | How to check |
● Display shows "Please insert map CD" | The map CD is required for some functions in naviation mode. | Insert the C-IQ map CD into the radio CDdrive with the label facing upwards. |
● The direction advices cannot be heard or are very quiet. | Navi volume to low | Set the navigation volume in the setup menu under "Navigation → Navi volume" |
● Guidance is not accurate | An inaccuracy of appr. 30 m is within the tolerance limits. | 1. If greater inaccuracies ocur repeatedly, please contact your dealer. 2. The displayed distance to the turning point is calculated to the centre of the junction (especially for extended junctions and mainroad exits). |
● Display position does not correspond to the actual traffic conditions. | It is possible that the car's position as calculated by the navigation system is not currently correct. | The routing may have been changed and does not correspond with the information stored on the map CD. |
● Displayed time is incorrect. | Adjust the time zone using the "Clock/Date → Time Zone" option in the setup menu | |
Estimated time of arrival displayed on the guidance screen is incorrect. | Check the time zone using the "Clock/Date → Time Zone" option in the setup menu |
