Troubleshooting

Problem

Possible cause

Solution

Not pairing

Bluetooth device of Car is not discoverable mode

Enter Bluetooth pairing (searching) mode

User’s phone is Bluetooth off mode

User’s phone set Bluetooth on

Making an attempt pairing others bluetooth system

Check Bluetooth device name and address (12 word) to attempt paring

Ex) 000B24FFF123

Pass key error

Input the passkey displayed on the audio screen into the phone.

5 phones have already been registered.

Delete paired phone list

Bluetooth system cannot communicate with the phone.

Refer to IOP sheet

 ※IOP : Inter-operability

Not connection

User’s phone or Bluetooth device of Car dose not register

Bluetooth device to connect

Retry pairing 

Bluetooth system cannot communicate with the phone.

Waiting 1minute then Retry connection or phone power off/on.

Refer to IOP sheet

Not redial 

User phone system issue

Push the 2 times Send button

Not accept call

User phone system issue

Refer to IOP sheet

Not dialing

User’s phone playing other menu (internet, mp3, game, etc..)

Stop other menu then set normal mode

Bluetooth system cannot communicate with the phone

Refer to IOP sheet 

Яндекс.Метрика