Kia motor companies are now faced with the task of shifting their paradigm from vehicle-centered services to customer value centered services, with the ultimate goal of securing global leadership in the field of vehicle IT and telematics.
Kia Motor plans to achieve this by realizing a terminal platform flexible to changes in IT technology, cooperating with global IT companies, creating an eco-system and providing the latest contents & services based on an open environment.
UVO is a dynamic, telematics technology that allows Kia vehicles to send—and receive—important and useful information.
The system uses an enhanced cellular network, with automatic roaming, that optimizes connections and prioritizes emergency requests.
With UVO you get…
Automatic emergency assistance, in the unfortunate event of a collision.
The convenience of point-of-interest search and navigation assistance, as well as the ability to remotely operate various vehicle features.
The peace of mind of self-diagnostic vehicle reports, and more.
TMU Concept : Registered driver request the Service from Call Center (Safety and Security, TBT service, etc.)
GPS & CDMA Communication : Connect the Call Center by CDMA. Use Simple Navigation System by GPS & CDMA.
Control BCM by Call Center Service : Door Lock/Unlock, Horn/Light, Remote Start/Stop be operate by Service.
Service Category | Description | ||
Emergency | ![]() | Automatic collision notification and assistance | When an accident occurs, it is a service that automatically detects the airbag deployment signal, automatically notifies to the Telematics Center. Call center staff offers first aid and emergency treatment such as connecting emergency center, emergency contact network and sending out tow trucks. |
![]() | SOS emergency assist | A service where a customer presses an SOS button in a vehicle to receive appropriate emergency treatment via call center staff. | |
Security | ![]() | Burglar alarm notification | This service notifies customers when anti-theft alarm goes off to prevent theft and towing. (Call center staff calls customer's mobile phone and sends SMS) |
![]() | Stolen vehicle tracking (Limit start-up/Speed slowdown) | An effective theft tracking service via real time update such as current location and driving route of a stolen vehicle to police (This service sends a remote signal to the vehicle to disable start-up or reduce the vehicle speed at the request of police). | |
Car Care | ![]() | Vehicle diagnostics | This service periodically diagnoses a vehicle and automatically notifies customer in case of malfunction (limited to items on the warning light) and offers detailed error description and information on measures to take (towing, dealership locator, maintenance reservations). |
![]() | Service expert consultation | When a malfunction is a vehicle occurs, this service has call center staff consult customer, record the call and issues and transfer the details to the dealership for vehicle maintenance. | |
![]() | Consumables exchange notification | This service reminds customer when a periodic vehicle inspection nears. | |
![]() | Maintenance alert notification | This service analyzes comprehensive vehicle condition and travel information every month and sends email. | |
![]() | ECO coach | This service analyzes driving patterns in real time, providing economic driving index so that the driver can drive economically. | |
Driving | ![]() | Consultant destination setting | This service has call center staff looks up customer's desired destination, restaurants and gas stations around the vehicle's location and sends it to a device. |
Remote Control | ![]() | Remote control | Remote vehicle control service, using a call center staff and a smartphone application. - Remote start-up, remote A/C system, remote door lock/unlock, remote horn/light, vehicle locator using a smartphone application. |